Empire Patio Reviews
(Rated by 11 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Affirm
- Amazon Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.7
Base on 11 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.7
- Customer Service4.8
- Price & Quality4.2
- Return Policy4.7
- Good Value4.5
Recent Customer Reviews (11)
Tiffany Ruiz
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Settimio Cremonesi
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Sam Abney
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Neil Kolb
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Michael Crowley
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Jill Olson
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Sebastian Lange
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Jan Baum
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Blanchefle Dumont
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Camden Farrell
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Payment Methods
Accepted Payment Options:
Prices for items on Empirepatio.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Affirm
Amazon Pay
Payment Process
- Payments can be made online during the checkout process.
- For Empire Patio credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Empire Patio Pros & Cons
Pros
1
Fit and Appearance: Customers have praised the fit and appearance of the patio covers, with some noting they look "gorgeous" and fit perfectly.
2
Website and Diversity of Products: The website is valued for its diversity of products and services, although this is not a specific feature of the patio covers themselves.
3
Price Level: The price level is considered medium, which might be seen as a neutral point but could be a pro for some customers.
4
Exceptional Quality: The patio rugs are thick, durable, waterproof, and soft underfoot.
5
Sophisticated Style: The products capture the elegance of natural cut slate.
6
Rugged Durability: The products are designed to withstand the forces of weather, water, and traffic.
7
Timeless Elegance: The natural stone texture enhances the beauty of any surrounding.
8
Rust-Oleum® NeverWet® Line: This line of furniture covers offers unparalleled protection against water, mud, tree-dirt, and bird droppings.
CONS
1
Customer Service: Many customers have expressed dissatisfaction with the customer service, citing difficulties in contacting the company and resolving issues.
2
Poor Quality Product: Several reviews mention that the products are of extremely poor quality, with some describing them as feeling like paper and lacking straps or buckles for holding down during wind or rain.
3
Not Waterproof: A significant con is that the products are not waterproof, which is a critical feature for outdoor furniture covers.
4
Return Policy Issues: The return policy has been criticized for being complex and difficult to navigate, with some customers facing restocking fees and issues with refunds.
5
Delivery Time: There have been complaints about the long delivery times, with one customer waiting over four months for their order.
Empire Patio Features and Benefits
Features
Fit and Appearance
Customers have praised the fit and appearance of the patio covers, with some noting they look gorgeous and fit perfectly.
Diversity of Products
The website is valued for its diversity of products and services.
Medium Price Level
The price level is considered medium, which might be seen as a pro for some customers.
Exceptional Quality
The patio rugs are thick, durable, waterproof, and soft underfoot.
Sophisticated Style
The products capture the elegance of natural cut slate.
Rugged Durability
The products are designed to withstand the forces of weather, water, and traffic.
Timeless Elegance
The natural stone texture enhances the beauty of any surrounding.
Rust-Oleum® NeverWet® Line
This line of furniture covers offers unparalleled protection against water, mud, tree-dirt, and bird droppings.
Competitive Pricing
Prices starting at $15.99 for Classic collection, $25.99 for Select Tan, $35.99 for StormBlock™ Signature, $38.99 for StormBlock™ Platinum.
Summer Sale
50% OFF your order + Extra 20% OFF with code HEAT through 07/17/2024.
Quick Shipping
Most items ship within 1-5 business days and arrive within 3-7 business days.
Free Shipping
Applied automatically if your order meets the requirements.
Warranties
1 to 7 year warranties for all covers.
Wrong Item Exchange
Exchange at no extra charge if you receive the wrong item.
Defective/Damaged Replacement
Replacement sent for defective or damaged items upon receipt.